Customer Success
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Articles
Recent activity by Customer Success-
Changing the Store's Featured Image
To update your store's featured image, follow these steps: Access your store's dashboard. Navigate to the "Customize" tab. Click on "Advanced settings". Click on the image under "Featured image (...
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Understanding Guest Checkout for Your Store
What is Guest Checkout? Guest Checkout is a feature that allows store administrators to configure their store to accept purchases from any visitor without the need to add them to the store's user l...
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Using the Peer-to-Peer Feature
Check out the P2P feature in our video. Showing appreciation to your colleagues and friends is important, and with our new peer-to-peer feature, it’s easier than ever! Just click the ‘Share your lo...
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Logging out the User Storefront
To log out of your user account: Navigate to the bottom of the page and click on "Your Space." Hover over your name, a new blurb will appear. Click on ‘Logout’
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Viewing the current balance as a User
To view the current balance of your account: Navigate to the bottom of the page and click on "Your Space." Once in "Your Space," you can easily view the stores and the respective amount of cred...
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Top-up Credit Card Checkout for Users
Once you have added the items to the cart: Checkout Process: When proceeding to checkout, users will encounter the 'Your Order' section, where the total amount of the order is displayed. Credit...
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Service Terms
Check out Covver's Service Terms here.
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See the total amount of pre paid credits available in the store, budget and spent amounts
Pre-Paid Credits If you have remaining pre-paid credits, they will be displayed in the pre-paid box. Otherwise, since you have joined a pay-as-you-go model, no credits will be shown. Budget After ...
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Store Types: Credit-Based vs. Gift-Based
Our platform offers two types of store setups for admins to reward their users: Credit-Based Stores and Gift-Based Stores. Each store type offers unique ways to reward users, tailored to different ...