Customer Success
- Total activity 23
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Activity overview
Latest activity by Customer Success-
Customer Success created an article,
Changing the Store's Featured Image
To update your store's featured image, follow these steps: Access your store's dashboard. Navigate to the "Customize" tab. Click on "Advanced settings". Click on the image under "Featured image (...
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Customer Success created an article,
Understanding Guest Checkout for Your Store
What is Guest Checkout? Guest Checkout is a feature that allows store administrators to configure their store to accept purchases from any visitor without the need to add them to the store's user l...
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Customer Success created an article,
Using the Peer-to-Peer Feature
Check out the P2P feature in our video. Showing appreciation to your colleagues and friends is important, and with our new peer-to-peer feature, it’s easier than ever! Just click the ‘Share your lo...
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Customer Success created an article,
Top-up Credit Card Checkout for Users
Once you have added the items to the cart: Checkout Process: When proceeding to checkout, users will encounter the 'Your Order' section, where the total amount of the order is displayed. Credit...
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Customer Success created an article,
Viewing the current balance as a User
To view the current balance of your account: Navigate to the bottom of the page and click on "Your Space." Once in "Your Space," you can easily view the stores and the respective amount of cred...
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Customer Success created an article,
Logging out the User Storefront
To log out of your user account: Navigate to the bottom of the page and click on "Your Space." Hover over your name, a new blurb will appear. Click on ‘Logout’
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Customer Success created an article,
Service Terms
Check out Covver's Service Terms here.
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Customer Success created an article,
Store Types: Credit-Based vs. Gift-Based
Our platform offers two types of store setups for admins to reward their users: Credit-Based Stores and Gift-Based Stores. Each store type offers unique ways to reward users, tailored to different ...
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Customer Success created an article,
See the total amount of pre paid credits available in the store, budget and spent amounts
Pre-Paid Credits If you have remaining pre-paid credits, they will be displayed in the pre-paid box. Otherwise, since you have joined a pay-as-you-go model, no credits will be shown. Budget After ...
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Customer Success created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...